Frequently Asked Questions

 

Can I be a patient without a Doctor's Prescription/Referral?

Yes you can! In the State of Washington, law allows anyone to seek physical therapy even without a prescription/referral. Some insurances, however, will not cover visits if you do not have a referral/prescription. We do offer a free consult appointment to see if physical therapy is right for you and then find out what your insurance plan needs in order to receive services.

Can I come to RFPT even if my referral/prescription is for another clinic?

RFPT can take any referral/prescription written on any PT office’s prescription pad. Insurance companies just want an order signed by a licensed medical professional.

 How can I set up an appointment?  

You can arrange an appointment with our clinicians by calling (253) 876-6826, emailing admin@rainierfamilypt.com, or going to our Contact Us page (click here) and fill out the form. Someone will contact you back within 24 hours.

 Who will be involved in my rehabilitation? 

We have licensed Physical Therapists (PT) and Physical Therapist Assistants (PTA) who perform treatment while Physical Therapy Aides who assist in parts of your care. Our therapists communicate regularly with your physician and others (such as a claim manager or employer) to maintain a high level of care throughout your journey towards rehabilitation.

What should I wear?

Wear comfortable clothes, like what you may wear to a gym. For example, you are being seen for a shoulder problem, then a sports bra and/or tank top is appropriate. Shorts are appropriate for a knee or ankle problem.

What is your no show/cancellation policy?  

Patients must cancel their scheduled appointment by 3pm the day prior. Appointments cancelled after this cutoff may be subject to a $25 fee, to be paid before the next appointment. Exception can be made at the discretion of the staff, but are not guaranteed. Cancellation notices may be made by phone or text 24 hours a day.

I am part of a local business. How can we partner with you?

If you are interested in partnering with Rainier Family Physical Therapy, please send an email to our Marketing department, info@rainierfamilypt.com or by calling our clinic at 253-875-6826